Cookie Policy
Last updated: November 29, 2025
1. What Are Cookies
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
This Cookie Policy explains how ScalyaxAI ("we," "us," or "our") uses cookies and similar technologies when you visit our platform.
2. Types of Cookies We Use
2.1 Essential Cookies
These cookies are necessary for the platform to function properly. They enable core functionality such as security, authentication, and session management. You cannot opt out of these cookies.
| Cookie Name | Purpose | Duration |
|---|---|---|
| __session | User authentication session | Session |
| csrf_token | Security (CSRF protection) | Session |
| auth_token | Authentication token | 30 days |
2.2 Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences, language settings, and display options.
| Cookie Name | Purpose | Duration |
|---|---|---|
| theme | Dark/Light mode preference | 1 year |
| locale | Language preference | 1 year |
| sidebar_state | UI sidebar preference | 1 year |
2.3 Analytics Cookies
These cookies help us understand how visitors interact with our platform by collecting and reporting information anonymously. This helps us improve our services.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics - User identification | 2 years |
| _ga_* | Google Analytics - Session tracking | 2 years |
| _gid | Google Analytics - User distinction | 24 hours |
2.4 Marketing Cookies
These cookies are used to track visitors across websites to display relevant advertisements. They are typically placed by advertising networks with the website operator's permission.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _fbp | Facebook Pixel - Advertising | 3 months |
| _gcl_au | Google Ads - Conversion tracking | 3 months |
3. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We use the following third-party services that may set cookies:
- Google Analytics: For website analytics and performance monitoring
- Facebook Pixel: For advertising and conversion tracking
- Intercom: For customer support chat functionality
- Stripe: For secure payment processing
We do not control these third-party cookies. Please refer to their respective privacy policies for more information about how they use cookies.
4. How to Manage Cookies
4.1 Cookie Consent
When you first visit our platform, you will see a cookie consent banner that allows you to:
- Accept all cookies
- Accept only essential cookies
- Customize your cookie preferences
4.2 Browser Settings
You can also control cookies through your browser settings. Most browsers allow you to:
- View cookies stored on your device
- Delete all or specific cookies
- Block all cookies or third-party cookies
- Set preferences for specific websites
Here are links to cookie management instructions for popular browsers:
4.3 Opt-Out Tools
You can opt out of certain third-party cookies using these tools:
5. Impact of Disabling Cookies
Please note that disabling certain cookies may affect your experience on our platform:
- Essential cookies: Cannot be disabled; required for platform functionality
- Functional cookies: Preferences may not be saved; you may need to re-enter settings
- Analytics cookies: No impact on functionality; helps us improve services
- Marketing cookies: You may still see ads, but they won't be personalized
6. Similar Technologies
In addition to cookies, we may use similar technologies such as:
- Local Storage: To store data locally in your browser for performance
- Session Storage: For temporary data during your browsing session
- Pixel Tags: To track email opens and website interactions
- Web Beacons: Small graphics that track user behavior
7. Do Not Track
Some browsers have a "Do Not Track" feature that signals to websites that you do not want to be tracked. We currently do not respond to Do Not Track signals, but you can manage your cookie preferences as described above.
8. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a new "Last updated" date. We encourage you to review this policy periodically.
9. Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us:
- Email: privacy@scalyax.ai
- Support: support@scalyax.ai
- Contact: Contact Page